Different businesses want different timing. You decide exactly when reminders fire, for customers and for staff.
Changing the timing
- 1Open Reminders.
- 2Pick the moments you want a reminder sent — on booking, 24 hours before, an hour before.
- 3Set them separately for customers and for staff.
- 4Save — new bookings follow your settings right away.
Tip
A 24-hour reminder plus a 1-hour nudge is the sweet spot for most appointment businesses.
Was this helpful?