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Customize reminder timing

Choose when reminders go out — on booking, a day before, an hour before.

Different businesses want different timing. You decide exactly when reminders fire, for customers and for staff.

Changing the timing

  1. 1Open Reminders.
  2. 2Pick the moments you want a reminder sent — on booking, 24 hours before, an hour before.
  3. 3Set them separately for customers and for staff.
  4. 4Save — new bookings follow your settings right away.
Tip

A 24-hour reminder plus a 1-hour nudge is the sweet spot for most appointment businesses.

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